A Due Diligence Framework for iGaming Technology Vendors

Corporate and contractual basics

Confirm the contracting entity, jurisdiction, ownership structure and how long the company has operated under its current name. Read termination, data return and price-change clauses before the feature list.

Security posture

Ask for current security documentation, penetration test summaries, access control practices and incident history. Ask how customer data is segregated.

Financial and operational stability

Vendor failure is an operational risk. Ask about team size, support coverage and continuity plans.

Reference calls done properly

Ask for references in your market and at your scale. Ask each reference what went wrong and how it was handled, not whether they are happy.

Document your scoring

Keep a written scoring matrix so the decision can be reviewed later. Our review and comparison tools are designed to support that record, not replace it.